Lost - Matéo Mace
Made in the UK
About the Artist
Artwork Specification
Printing
Our artworks are giclée printed with up to 12 unique, pigment-based inks on thick, 200gsm, museum-quality, matte paper. Giclée printing offers superior colour accuracy, greater tonal range, and sharper detail. You won't find the same vibrancy and quality elsewhere.
Framing
Our hardwood frames are available in black, white and a natural wood finish. Made to order, each frame is hand-crafted with a sheet of gallery-grade, UV-protected, shatterproof acrylic. We seal our frames to prolong the life of the artwork. An East Side Studio London archival print will last for upwards of 100 years
Mounts
Our mounts are bevel-cut from bright white mount board. Artworks 12" x 16" or larger come with a 2" mount and artworks smaller than 12" x 16" come with a 1.5" mount.
Shipping and Returns
Delivery & Shipping
Framed artworks are packaged with protective corners and eco-bubble wrap to ensure they make their way to you safely. We work with the most reliable shipping partners to ensure great care is taken from producing your order, all the way through to delivery.
Our unframed prints are rolled up in acid-free tissue paper and sent in protective cardboard packaging. Artworks are shipped via tracked delivery and your tracking number will be sent to you by email.
Returns
We accept returns up to 25 days from the date your order is placed. See more about our refund policy here.
Printing
Our artworks are giclée printed with up to 12 unique, pigment-based inks on thick, 200gsm, museum-quality, matte paper. Giclée printing offers superior colour accuracy, greater tonal range, and sharper detail. You won't find the same vibrancy and quality elsewhere.
Framing
Our hardwood frames are available in black, white and a natural wood finish. Made to order, each frame is hand-crafted with a sheet of gallery-grade, UV-protected, shatterproof acrylic. We seal our frames to prolong the life of the artwork. An East Side Studio London archival print will last for upwards of 100 years
Mounts
Our mounts are bevel-cut from bright white mount board. Artworks 12" x 16" or larger come with a 2" mount and artworks smaller than 12" x 16" come with a 1.5" mount.
Delivery & Shipping
Framed artworks are packaged with protective corners and eco-bubble wrap to ensure they make their way to you safely. We work with the most reliable shipping partners to ensure great care is taken from producing your order, all the way through to delivery.
Our unframed prints are rolled up in acid-free tissue paper and sent in protective cardboard packaging. Artworks are shipped via tracked delivery and your tracking number will be sent to you by email.
Returns
We accept returns up to 25 days from the date your order is placed. See more about our refund policy here.
Expert Framing
- We make our premium hardwood frames to order. Available in natural oak, satin black or white.
- We finish our frames with optically clear, 90% UV protective, shatterproof acrylic glazing.
- We only use FSC approved wood from sustainably managed forests.
- We seal your frame to keep out dust and debris, which prolongs the lifetime of the artwork.
As Seen In
Shop The Space
FAQ
If you have a burning question which isn't answered here. Just reach out to us using the chat in the bottom right corner.
How are your prints made?
We've partnered with the best printers around the globe to create our Giclée fine art prints. Each print is produced on demand, to help avoid waste. We print using 12 different pigments for unmatched colour accuracy and incredible detail. Read more about our print process here.
Where do you ship to?
We ship worldwide from our print studios in the UK, Netherlands, Australia and USA.
Will I have to pay customs charges/import taxes?
If ordering from the UK, EU, USA or Australia/New Zealand, you will not be subject to import taxes* We avoid this by producing your artwork close to you in one of our global studios.
Orders going to other destinations may also not be subject to import taxes, although we can't guarantee it.
*Does not apply to limited editions/screen prints.
How long will it take to get my order?
Delivery times vary based on where you're located. You can use the below as a guide:
United Kingdom & Europe = 2-5 business days
United States & Canada = 4-7 business days
Australia and New Zealand = 4-7 business days
Rest of the world = 7+ business days
Framed prints may take slightly longer to be shipped as our frames are made to order.
How are the prints packaged?
Unframed prints are placed in a cellophane bag or rolled in acid-free tissue paper. Framed prints are carefully wrapped with bubble wrap and protective corners.
What if my artwork arrives damaged?
Our prints are well protected for transit. However, from time to time, breakages do unfortunately happen. In this case we will send you a free replacement, no questions asked.
Do you accept returns?
We accept returns up to 25 days from when the order was placed. You can see more about our return policy here.
Do you offer wholesale pricing?
Yes, we offer special wholesale pricing for boutique store owners, interior designers, and anyone interested in purchasing our fine art prints in bulk quantities. See more here.
